Overview

Salesforce Service Cloud Overview – Emorphis Technologies

November 17, 2022: 06:57:44 AM, Posted on Business By harryjohnson

Hire Salesforce service cloud consultants from us. We provide certified salesforce consultants to make your CRM journey seamless.

https://blogs.emorphis.com/salesforce-service-cloud-overview/

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Salesforce Service Cloud Overview – Emorphis Technologies

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Hire Salesforce service cloud consultants from us. We provide certified salesforce consultants to make your CRM journey seamless.

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service appears 109 time, density: 2.16%
customer appears 62 time, density: 1.23%
salesforce appears 52 time, density: 1.03%
cloud appears 51 time, density: 1.01%

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» Salesforce Service Cloud Overview: An Ultimate Guide for Excellent Customer Service

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🢬 What is Salesforce Service Cloud?

🢬 Overview of Service Cloud Benefits

🢬 Salesforce Service Cloud Platform Components

🢬 Customer Service Tools from Service Cloud

🢬 Key Takeaways

🢬 CRM Solution And CRM Consulting Services: Transforming Business Performance Digitally

🢬 Salesforce Genie: Discover The World’s First Realtime CRM

🢬 What is Salesforce Financial Services Cloud?

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🢭 I. Perfect Integration of Sales & Service

🢭 II. Full Support to AI & Automation

🢭 III. Integration of Communication Medium for Optimal Personalized Service

🢭 IV. Integration of the Existing Apps & Tools

🢭 A. Lightning Console

🢭 B. Live Agent

🢭 C. Live Message

🢭 D. Knowledge Base

🢭 E. OmniChannel Routing

🢭 F. Field Service Lightning

🢭 G. Communities

🢭 H. SnapIns

🢭 I. Service Wave Analytics

🢭 J. Social Customer Service

🢭 a) Online Communities

🢭 b) Help Desk Software & Ticketing System

🢭 c) Discussion Forum

🢭 d) Automatic Callback Option

🢭 e) SelfService Sites

🢭 f) Customer Portal

🢭 g) Telephony Integration Tool

🢭 h) Live Chat

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https://blogs.emorphis.com/salesforce-service-cloud-overview/
Salesforce Service Cloud Overview – Emorphis Technologies
Hire Salesforce service cloud consultants from us. We provide certified salesforce consultants to make your CRM journey seamless. . . .

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